Legal

Privacy Policy

Last updated: January 2026

Introduction

Northvex Consulting (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a contact form. Please read this policy carefully. If you disagree with its terms, please discontinue use of our Site.

1. Information We Collect

We may collect the following categories of personal information when you fill out our contact form or interact with our website:
  • Identifiers: Full name, email address, phone number, business name
  • Commercial information: Services you are interested in, communication preferences
  • Internet activity: IP address, browser type, pages visited, time spent on Site
  • Geolocation data: General location inferred from IP address
  • Communications: Any messages or information you voluntarily submit

2. How We Use Your Information

We use the information we collect for the following business purposes:
  • To respond to your inquiries and provide requested services
  • To schedule and manage appointments or consultations
  • To send marketing and promotional communications, where you have opted in
  • To send SMS messages, where you have provided explicit written consent
  • To analyze website traffic and improve our Site and Services
  • To comply with applicable laws, regulations, and legal obligations
  • To protect the security and integrity of our Site and Services
  • To enforce our Terms and Conditions

3. SMS Communications

If you opt in to receive SMS messages from Northvex Consulting, the following terms apply:
  • Message frequency may vary based on your interactions with us
  • Message and data rates may apply depending on your mobile carrier
  • You may opt out at any time by replying STOP to any message
  • For help, reply HELP or contact us directly
  • We do not sell or share your phone number with third parties for their own marketing purposes
  • Consent to SMS is not a condition of purchasing any goods or services
Your consent to receive SMS messages is entirely optional and not required to receive our services. Opting out will not affect your ability to work with us in any way.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
  • Service providers: Trusted vendors who assist us in operating our website or delivering services, under confidentiality agreements
  • Legal compliance: When required by law, court order, subpoena, or governmental authority
  • Protection of rights: To protect the rights, property, or safety of Northvex Consulting, our clients, or the public
  • Business transfers: In connection with a merger, acquisition, or sale of assets, in which case we will notify affected users
  • With your consent: For any other purpose with your explicit consent

5. Cookies and Analytics

Our website may use cookies, web beacons, and similar tracking technologies to analyze website traffic and optimize your experience. Types of cookies we may use include:
  • Essential cookies: Necessary for the Site to function properly
  • Analytics cookies: Help us understand how visitors interact with our Site
  • Preference cookies: Remember your settings and preferences
You may disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of our Site.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When your data is no longer needed, we will securely delete, destroy, or anonymize it.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:
  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal limitations
  • Opt-out of marketing: Unsubscribe from marketing emails at any time
  • Opt-out of SMS: Reply STOP to any text message at any time
  • Data portability: Receive your data in a structured, machine-readable format where applicable
  • Withdraw consent: Withdraw previously given consent without affecting prior processing
To exercise any of these rights, contact us using the information in Section 14. We will respond within 30 days.

8. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the CCPA as amended by the CPRA:
  • Right to Know: Request disclosure of categories and specific pieces of personal information collected about you in the past 12 months
  • Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

9. EEA / UK Residents (GDPR)

If you are located in the EEA or UK, we process your personal data on the following legal bases:
  • Consent: Where you have given clear consent, such as opting in to SMS or marketing
  • Contract: Where processing is necessary to perform a contract with you
  • Legitimate interests: Where we have a legitimate business interest that does not override your rights
  • Legal obligation: Where we are required by law to process your data
You have the right to lodge a complaint with your local data protection authority. If we transfer your data outside the EEA or UK, we will ensure appropriate safeguards are in place.

10. Children's Privacy (COPPA)

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including encrypted data transmission (SSL/TLS), access controls, and regular review of our data practices. No method of electronic transmission or storage is 100% secure. In the event of a data breach posing risk to your rights, we will notify you as required by law.

12. Third-Party Links

Our Site may contain links to third-party websites not owned or controlled by Northvex Consulting. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. For material changes, we will make reasonable efforts to notify you. Your continued use of the Site after changes take effect constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:Northvex ConsultingEmail: info@northvexconsulting.comWebsite: northvexconsulting.com